If you have a need to determine information regarding         consumer online preferences, an online survey panel is often         the most cost effective way to generate responses. You select         the sampling characteristics of those you want to survey, based         on demographics and purchase history (e.g., females, age         35-45, who frequently make online purchases). We work with         you to develop the discussion topics and questions, solicit         respondents from our panels that match your criteria, facilitate         the panel discussion, and compile and report findings.

       
        We investigate and report on your potential or existing         partner/linked sites, monitoring customer service performance         to identify practices inconsistent with your objectives. We trace         the content of your site links (and the content of their links), to         ensure compatibility with your image.

       
        We evaluate your online customer service representatives’         response to customers’ issues, questions, concerns, and         problems before and after the sale.